Restaurant Repair Technology Challenges

There have been many modern tools created for restaurants. Since 2014, venture capitalists have invested more than $11.2 billion across more than 1,000 deals in the restaurant tech sector.

Repair Company Challenges

Unfortunately, repair companies that fix restaurant equipment have paid the price for all of these restaurant innovations. As restaurant technology has picked up steam, restaurant equipment repair companies have been left behind with outdated and server-based technology.

The repercussions for service companies have become a vicious cycle of double and triple entry, logistical nightmares, integration limitations, and relationships being wedged by third-party systems.

As restaurants are accustomed to modern technology, they expect a level of service from their vendors that is familiar and streamlined — just like their technology tools.

CMMS platforms are great for restaurateurs, but the technology innovation on the supply side for repair companies needs to accelerate. Considering that 12% of restaurateurs use Facilities Management Software to track their R&M, the burden of third-party systems will intensify over the next 5–10 years.

A company making waves in the Food Equipment Repair space is Roopairs — the only modern Field Service Management system built for restaurant equipment repair companies to dispatch and streamline operations with third-party systems and warranty.

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