Housecall Pro publishes three plans, from $59 a month for one user on Basic up to $299 on Max, all billed annually. Roopairs has a plan called ROO Parts that is free to use, covering purchase orders, pricebook and inventory, and prices the full suite of modules per user after that. Housecall Pro is built for home service businesses across many trades, and Roopairs is built for commercial kitchen and refrigeration equipment work.
The short version
| Roopairs | Housecall Pro | |
|---|---|---|
| Built for | Commercial kitchen and HVACR equipment repair | Home service businesses across many trades |
| Equipment records | Manufacturer, model, serial, service history, location history and warranty agreements, held on the equipment itself | Customer and job records, with no serial-number-level equipment tracking |
| Purchase orders | A full module for purchasing parts from your suppliers, created against the job and the equipment | Not built in. Purchasing happens in your accounting software |
| Parts inventory | Parts inventory across the warehouse and every van, with minimum and maximum threshold alerts | Not built in |
| Manufacturer warranty jobs | Warranty and non-warranty billing paths built in, through one dispatch board | No dedicated warranty workflow. Approximated through job history and custom fields |
| Facilities management portals | Built to work with third-party facilities management software | Not offered. Their customer-facing tools are built for homeowners booking and paying |
| Accounts payable, paying bills | A Bills module. Create and track the bill in Roopairs, and it syncs to QuickBooks where it is paid | Handled outside Housecall Pro, in your accounting software |
| Planned maintenance contracts | Recurring job series held against the equipment record rather than the customer | Recurring Service Plans, on the Max plan, attached to the customer |
| QuickBooks | An integration sync with QuickBooks Online or Desktop covering thirteen record types, including bills, credit notes and journal entries | QuickBooks Online and Desktop. Invoices, customers, line items and payments push one way, from Housecall Pro into QuickBooks |
| Integrations | Built for the commercial kitchen channel: manufacturers, parts distributors and facilities portals working from the same equipment record | Thirty partner integrations listed on their integrations page, plus Zapier. Open API access on the Max plan |
| Free trial | Free ROO Parts plan | Two weeks, listed on their pricing page as “$0 Free for 2 weeks” |
| Pricing | Free ROO Parts plan covering purchase orders, pricebook and inventory, then per user pricing for the full suite of modules | Published, three plans, from $59/mo billed annually |
* Every figure and quote in the Housecall Pro column comes from their own pricing, features and integrations pages, read in August and September 2026.
Roopairs files the history under the equipment, not under the account
Home service software is organized around the customer, and it should be. A homeowner is one address, one relationship, one history.
Commercial kitchen work does not fit that. A restaurant group is 1 account with 14 locations and 400 pieces of equipment, and the question that arrives six months later is never about the address.
It is about the combi at store 212. Its serial number, what was done to it in March, and whether a manufacturer agreement still covers the next repair.
Roopairs answers that from the unit. Manufacturer, model, serial, service history, location history and warranty agreements sit on the equipment itself, and a planned maintenance contract attaches there too rather than to a customer record.
Roopairs expects the invoice to go somewhere other than the customer
Housecall Pro is built around a consumer transaction, with online booking from Google, automated reminders and payment taken around the clock. For a home service business that is the whole job.
In commercial kitchen work the money arrives from three directions. The operator pays for a repair. A manufacturer pays a claim on a covered unit. A national account pays through a facilities platform after a portal ticket closes.
Roopairs runs all three through one dispatch board. Warranty and non-warranty jobs are a core workflow, and coverage sits on the equipment record so it is known before a technician is assigned.
Portal work gets the same treatment. Roopairs is built to work with third-party facilities management software, so a ticket from ServiceChannel, Corrigo or Ecotrak lands as work rather than as something to copy across by hand.
What service companies in the trade say
“As a new business owner, this platform has been a big part of helping my company grow and manage my business in one place with ease. From service calls to installation jobs Roopairs has it covered!” — Summit Mechanical (UT)
Where Housecall Pro fits
Housecall Pro is a strong product for the business it was drawn for, and that business is a home service company. Basic covers online booking so customers can book and pay from Google or your website, invoicing with automated reminders and 24/7 payment, and scheduling and dispatching. Essentials adds routes, flat-rate pricing with margins built in, checklist automations and annotated photo reports. Max adds a sales proposal tool, Recurring Service Plans, route optimization on live traffic and open API access.
Plumbing, HVAC, electrical and cleaning companies all run on the same product, and that breadth is the design rather than a compromise. For a residential service company it is a complete funnel, and the published price and two-week trial mean you can size it without talking to anyone.
What it never had to build is the parts chain, because a homeowner job does not carry one. A furnace call takes a filter and a capacitor from the van. A walk-in cooler takes a compressor ordered against a model number, received, fitted a week later and billed at the right markup. Once thousands of parts are involved, purchase orders, parts inventory, equipment tracking and accounts payable stop being optional.
The pain starts around your third or fourth tech, and it is cheaper to switch before it does. Below that the parts chain fits in a spreadsheet and someone’s memory. Above it the same gaps turn into parts fitted and never billed, and jobs sitting closed while nobody notices a part was never ordered. ROO Parts is free, which means the parts side can be on a real system before the pain arrives rather than after.
Choose Roopairs if
Your customers are accounts with sites, not households. One restaurant group across many locations, where the equipment list is longer than the contact list.
The unit has a history worth keeping. Serial number, what was fitted, what failed before, and whether a factory agreement still applies.
Parts are ordered against a serial number. Purchase orders created against the job and the equipment, stock visible across the warehouse and the vans, and the vendor bill reaching the books once.
Choose Housecall Pro if
Your work spans home services rather than one commercial trade. Breadth is the design, and a company doing residential HVAC, plumbing or electrical gets more from it than from a product drawn around commercial kitchen equipment.
Consumer-facing booking and payment matter to you. Online booking straight from Google, automated reminders and 24/7 customer payment are built for a business whose customer is a homeowner, and you can size the cost from a published page and a two-week trial.
Roopairs moves the accounts, and 3 things get rebuilt
Clients, locations, contacts and the parts list come across as part of setup, with a full migration available as a quoted service for larger operations.
Three things are rebuilt rather than imported, and they are the same three every time a service company leaves a home service product.
- The equipment file. A Housecall Pro account holds customers and jobs. The serial numbers, model data and repair history that this trade runs on usually live in job notes, and deciding what belongs on each unit is the work of the move.
- The price book. Flat-rate pricing built for home service calls rarely maps onto commercial equipment work without a review, and this is the cheapest moment to do that review.
- Coverage status. Which units are still under a factory agreement, and until when, which is the field that stops a covered repair being billed to the operator by mistake.
Expect to run both products side by side through one full month end. The step that decides whether that month is calm is reconnecting QuickBooks early rather than last.
What each one costs
Roopairs’ ROO Parts plan is free and covers purchase orders, your pricebook and your inventory. The full suite of modules is priced per user per month, with the figure quoted rather than published.
Housecall Pro publishes three plans plus an enterprise tier, as of August 2026:
| Plan | Billed annually | Billed monthly | Users |
|---|---|---|---|
| Basic | $59/mo | $79/mo | 1 |
| Essentials | $149/mo | $189/mo | Not stated on the page |
| Max | $299/mo | $329/mo | Not stated on the page |
Their page notes that all prices are in USD and exclusive of sales tax, and lists the free trial as “$0 Free for 2 weeks”. Above Max it says: “Contact us today to explore customized pricing and solutions built for your needs.” Paying annually saves $20 a month on Basic, $40 on Essentials and $30 on Max.
Roopairs quotes rather than publishing tiers because commercial kitchen service companies vary more than residential ones do. Warranty mix, portal volume and how many sites sit under one account change what the software has to do, and a published tier would be wrong for most of them. The fastest route to a number is a product tour that starts with your warranty mix and your job volume rather than a seat count.
Also worth reading
- How Roopairs and Jobber compare for kitchen equipment work
- How to choose commercial food equipment service software
- Roopairs, the future of restaurant equipment software and parts distribution
FAQ
Can Housecall Pro be used for commercial kitchen equipment repair?
It can run the basics of any service call, and its strengths are consumer booking, reminders and payment. What a commercial kitchen service company should test closely is factory warranty claims, parts ordered against serial numbers, and work arriving through facilities portals.
What does Housecall Pro cost compared with Roopairs?
Housecall Pro publishes three plans plus an enterprise tier. As of August 2026 Basic is $59 a month billed annually, Essentials $149, and Max $299, with prices exclusive of sales tax. Roopairs has a free plan called ROO Parts and quotes the full suite per user per month.
Why does equipment need its own record?
Because in this trade the question that arrives later is always about the unit. A manufacturer asking about a repair four years on asks for the serial number, not for the address, and the answer has to be filed where the question lands.
Does Roopairs work with facilities management portals?
Yes. Roopairs is built to work with third-party facilities management software, so national account tickets from platforms such as ServiceChannel, Corrigo or Ecotrak arrive as work instead of being re-keyed.
How does Roopairs handle a covered repair and a billable one on the same visit?
Both run through one dispatch board as separate billing paths, with the factory agreement held on the equipment record. The technician sees coverage before the visit rather than the office discovering it after invoicing.
Is there a free way to try Roopairs?
The ROO Parts plan costs nothing and covers purchase orders, pricebook and inventory, so a service company can run the purchasing side on its own jobs first. Housecall Pro offers a two week free trial of its plans.
The 1 restaurant group that tells Roopairs and Housecall Pro apart
Take your largest multi-site customer and ask each vendor to show you everything done to one named piece of equipment at one named location over three years, starting from the serial number.
Then ask for the same thing starting from a portal ticket number. Bring both questions to a product tour and see which one answers from the unit.
See how Roopairs can help your service business scale
The all-in-one platform built for commercial kitchen service companies. Dispatch, invoicing, parts ordering — all in one place.
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