Housecall Pro publishes three plans, from $59 a month for one user on Basic up to $299 on Max, all billed annually. Roopairs has a plan called ROO Parts that is free to use, covering purchase orders, pricebook and inventory, and prices the full suite of modules per user after that. Housecall Pro is built for home service businesses across many trades, and Roopairs is built for commercial kitchen and refrigeration equipment work.
The short version
| Roopairs | Housecall Pro | |
|---|---|---|
| Built for | Commercial kitchen and HVACR equipment repair | Home service businesses across many trades |
| Equipment records | Manufacturer, model, serial, service history, location history and warranty agreements, held on the equipment itself | Customer and job records, with no serial-number-level equipment tracking |
| Purchase orders | A full module for purchasing parts from your suppliers, created against the job and the equipment | Not built in. Purchasing happens in your accounting software |
| Parts inventory | Parts inventory across the warehouse and every van, with minimum and maximum threshold alerts | Not built in |
| Manufacturer warranty jobs | Warranty and non-warranty billing paths built in, through one dispatch board | No dedicated warranty workflow. Approximated through job history and custom fields |
| Facilities management portals | Built to work with third-party facilities management software | Not offered. Their customer-facing tools are built for homeowners booking and paying |
| Accounts payable, paying bills | A Bills module. Create and track the bill in Roopairs, and it syncs to QuickBooks where it is paid | Handled outside Housecall Pro, in your accounting software |
| Planned maintenance contracts | Recurring job series held against the equipment record rather than the customer | Recurring Service Plans, on the Max plan, attached to the customer |
| QuickBooks | An integration sync with QuickBooks Online or Desktop covering thirteen record types, including bills, credit notes and journal entries | QuickBooks Online and Desktop. Invoices, customers, line items and payments push one way, from Housecall Pro into QuickBooks |
| Integrations | Built for the commercial kitchen channel: manufacturers, parts distributors and facilities portals working from the same equipment record | Thirty partner integrations listed on their integrations page, plus Zapier. Open API access on the Max plan |
| Free trial | Free ROO Parts plan | Two weeks, listed on their pricing page as “$0 Free for 2 weeks” |
| Pricing | Free ROO Parts plan covering purchase orders, pricebook and inventory, then per user pricing for the full suite of modules | Published, three plans, from $59/mo billed annually |
* Every figure and quote in the Housecall Pro column comes from their own pricing, features and integrations pages, read in August and September 2026.
Roopairs is built around the equipment, and everything else connects to it
In this trade the equipment is the customer. A restaurant group is one account with fourteen locations and four hundred pieces of equipment, and six months later nobody asks what was done at that address. They ask about the combi at store 212: its serial number, what was done to it in March, and whether it is still covered under a manufacturer agreement.
Roopairs keeps that in one place. Manufacturer, model, serial number, service history, location history and warranty agreements sit on the equipment record, and planned maintenance contracts sit there too rather than against a customer account.
That record is not a filing cabinet. It is the hub the rest of the business runs through:
- Purchase orders are created against the job and the equipment, so the part you order is tied to the repair it was for.
- Parts and inventory track what is on the shelf and what is in each van, so you know before you drive whether the part is on the truck.
- Accounts payable picks up the bill for that part. The bill is created and tracked in Roopairs and syncs to QuickBooks, where it is paid, so nobody keys it in twice.
When the part, the PO, the equipment and the bill are all connected, the leaks close on their own. No more parts fitted and never billed, and no more job sitting closed for two weeks waiting on something nobody ordered.
Housecall Pro organizes around the customer and the property instead. Its records stop at the customer and the visit, with no serial-number-level equipment tracking. That is the right shape when the thing you service is the property rather than a numbered asset inside it, which is exactly the case for the residential plumbing, HVAC and electrical companies it was drawn for.
Warranty work and portal work are the day job, not the exception
Warranty and non-warranty jobs run on different rails. A warranty job is billed to the manufacturer, needs their paperwork, and gets paid on their timeline. The same technician, on the same afternoon, might do a time-and-materials call at the restaurant next door. Two jobs, two billing paths, one van.
Manufacturer warranty and non-warranty jobs are a core workflow in Roopairs, and both run through one dispatch board without a workaround holding them together. If you hold authorized servicer status, file factory paperwork and carry manufacturer relationships as part of a normal week, this is the difference between the software fitting your business and your business bending around the software.
The portals decide when you get the job. If you service national accounts, a good share of your work never arrives by phone. It lands in a facilities management portal such as ServiceChannel, Corrigo, Ecotrak or OpenWrench, and the clock starts the moment it does. Roopairs is built to work with third-party facilities management software, so the software meets the work where it lands.
Housecall Pro covers neither side of this, and that follows from who it is for. There is no dedicated warranty workflow, and a general-trade company approximates one with job history and custom fields. Its customer-facing tools are built for a homeowner booking from Google and paying from a phone, not for a connection into the facilities management networks that dispatch national-account work.
One suite for the whole channel, not a stack of apps
Commercial kitchen repair does not happen in isolation. Manufacturers, parts distributors, facilities portals and service companies all touch the same equipment, and most of them stitch that together today with email, spreadsheets and a second phone line.
Roopairs builds for that whole channel: the service company, the manufacturers whose warranty work you carry, the distributors you buy parts from, and the portals that send you jobs, all working from the same equipment record. The call comes in or lands in a portal, the job is dispatched, the part is ordered and received, the work is done under warranty or invoiced direct, and the money reaches the books. One system rather than five taped together.
Housecall Pro answers depth with partners. Its integrations page lists thirty partner integrations plus Zapier, and open API access arrives on the Max plan. That is a reasonable design for a business whose parts fit in a van. It also means inventory, purchasing and the vendor bill each live somewhere else, and every added tool is another login, another monthly bill and another seam for job data to fall through.
The back office gets the same depth as the field
Every charge lands in the right account. Labor, a compressor, a truck fee and an after-hours charge do not belong in the same bucket on the books. Roopairs has deep chart of accounts routing, so specific services, products and additional charges each map to the account they belong in. The invoice goes out, the books code themselves, and month end stops being a re-coding job.
The QuickBooks connection is a sync rather than an export, working with QuickBooks Online or Desktop across thirteen record types, including invoices, payments, bills, credit notes, journal entries and customer merges. Housecall Pro connects to both editions too, pushing invoices, customers, line items and payments one way into QuickBooks. The difference is the bill-paying side of the ledger, which stays outside their product.
Reporting you can actually read. Because the equipment, the job, the part and the money all run through one system, the reports come out of real numbers rather than exports stitched together. You can see which customers, which assets and which kinds of work are making you money without asking anyone to build a spreadsheet.
Each employee sees only what you give them. Roopairs has deep per-user permissions. Technicians see their jobs and their schedule, not your margins. The office sees dispatch and invoicing. The owner sees everything, and access grows with the role as you hire.
What service companies in the trade say
“As a new business owner, this platform has been a big part of helping my company grow and manage my business in one place with ease. From service calls to installation jobs Roopairs has it covered!” — Summit Mechanical (UT)
Where Housecall Pro fits
Housecall Pro is a strong product for the business it was drawn for, and that business is a home service company. Basic covers online booking so customers can book and pay from Google or your website, invoicing with automated reminders and 24/7 payment, and scheduling and dispatching. Essentials adds routes, flat-rate pricing with margins built in, checklist automations and annotated photo reports. Max adds a sales proposal tool, Recurring Service Plans, route optimization on live traffic and open API access.
Plumbing, HVAC, electrical and cleaning companies all run on the same product, and that breadth is the design rather than a compromise. For a residential service company it is a complete funnel, and the published price and two-week trial mean you can size it without talking to anyone.
What it never had to build is the parts chain, because a homeowner job does not carry one. A furnace call takes a filter and a capacitor from the van. A walk-in cooler takes a compressor ordered against a model number, received, fitted a week later and billed at the right markup. Once thousands of parts are involved, purchase orders, parts inventory, equipment tracking and accounts payable stop being optional.
The pain starts around your third or fourth tech, and it is cheaper to switch before it does. Below that the parts chain fits in a spreadsheet and someone’s memory. Above it the same gaps turn into parts fitted and never billed, and jobs sitting closed while nobody notices a part was never ordered. ROO Parts is free, which means the parts side can be on a real system before the pain arrives rather than after.
Choose Roopairs if
Your customer is a business, not a household. Restaurant groups, hotels and institutional foodservice, where the invoice goes to accounts payable and the person who reported the fault never sees it.
The equipment is what you service, not the building. Serial numbers, service history and warranty status belong on the unit, and a chain with four hundred pieces of equipment cannot run off customer records.
Manufacturer relationships are part of the week. Authorized servicer status, warranty claims and factory paperwork, alongside CFESA membership or the kind of service company that would qualify for it.
Work arrives through facilities management portals. ServiceChannel, Corrigo, Ecotrak and OpenWrench send national-account jobs with the clock already running.
The parts chain is where your margin leaks. Purchase orders against the job, inventory across the warehouse and the vans, and the vendor bill reaching the books without being keyed in twice.
Maintenance plans attach to equipment. A contract covering named equipment at named sites at agreed intervals, rather than a recurring plan attached to a customer record.
The back office needs the same depth as the field. Chart of accounts routing, reporting off real numbers, and per-user permissions that grow with the role as you hire.
Choose Housecall Pro if
Your work spans home services rather than one commercial trade. Breadth is the design, and a company doing residential HVAC, plumbing or electrical gets more from it than from a product drawn around commercial kitchen equipment.
Consumer-facing booking and payment matter to you. Online booking straight from Google, automated reminders and 24/7 customer payment are built for a business whose customer is a homeowner, and you can size the cost from a published page and a two-week trial.
Switching costs more in history than in hours, so Roopairs does the setup for you
Roopairs migrates your clients, locations, contacts and parts list for you as part of setup. Larger operations with more complex data can get a full data migration as a quoted service. Roopairs takes the setup work load off your plate.
The customer list moves easily. What needs a plan is everything Housecall Pro stored as a customer attribute that you now want on a piece of equipment:
- Equipment. If serial numbers and model details live in job notes or customer fields, they have to be extracted before they become searchable records. This is the longest part of the move and the one worth doing properly.
- Recurring Service Plans. Plans attached to a customer need re-pointing at the equipment they actually cover, which usually means one pass with someone who knows the sites.
- Price book. Flat-rate pricing built for residential jobs rarely maps cleanly onto commercial parts and labor. Budget for a rebuild rather than an import.
- Photos and job history. Annotated photo reports are often the only record of what a piece of equipment looked like. Decide what carries over before anything is switched off.
- Accounting. Reconnecting QuickBooks is the step that decides whether month one is calm.
Two weeks of running both systems in parallel is normal. Anyone who tells you a same-day cutover is fine has not done one on a Friday in July.
“Before choosing Roopairs considered many different software profits but Roopairs was the only one built exclusively for commercial kitchen service companies. Most of the others were targeting home service industries and didn't have the features we needed.” — Craig Palmer
What each one costs
Roopairs’ ROO Parts plan is free and covers purchase orders, your pricebook and your inventory. The full suite of modules is priced per user per month, with the figure quoted rather than published.
Housecall Pro publishes three plans plus an enterprise tier, as of August 2026:
| Plan | Billed annually | Billed monthly | Users |
|---|---|---|---|
| Basic | $59/mo | $79/mo | 1 |
| Essentials | $149/mo | $189/mo | Not stated on the page |
| Max | $299/mo | $329/mo | Not stated on the page |
Their page notes that all prices are in USD and exclusive of sales tax, and lists the free trial as “$0 Free for 2 weeks”. Above Max it says: “Contact us today to explore customized pricing and solutions built for your needs.” Paying annually saves $20 a month on Basic, $40 on Essentials and $30 on Max.
Roopairs quotes rather than publishing tiers because commercial kitchen service companies vary more than residential ones do. Warranty mix, portal volume and how many sites sit under one account change what the software has to do, and a published tier would be wrong for most of them. The fastest route to a number is a product tour that starts with your warranty mix and your job volume rather than a seat count.
Also worth reading
- How Roopairs and Jobber compare for kitchen equipment work
- How to choose commercial food equipment service software
- Roopairs, the future of restaurant equipment software and parts distribution
FAQ
Which is better for commercial kitchen equipment repair, Roopairs or Housecall Pro?
It depends on how much of your work is equipment you service repeatedly, under manufacturer warranty, dispatched through a facilities management portal. Where that describes most of your week, a product built for the trade matches it more closely. Where the work spans residential plumbing, HVAC and electrical, breadth counts for more and Housecall Pro is built for exactly that.
What does Roopairs cost compared to Housecall Pro?
Housecall Pro publishes three plans, from $59 a month on Basic to $299 on Max, billed annually. Roopairs’ ROO Parts plan is free and covers purchase orders, pricebook and inventory, with the full suite priced per user per month. The paid tiers are quoted rather than published, so the comparison that decides it is fit rather than a monthly figure.
Does Roopairs migrate my data for me?
Yes. Roopairs migrates your clients, locations, contacts and parts list for you as part of setup. Larger operations with more complex data can get a full data migration as a quoted service. Roopairs takes the setup work load off your plate.
How long does switching to Roopairs take?
Customers, sites and open jobs move quickly. Equipment history, open warranty claims and the price book take real time, because they are the parts that have to be rebuilt rather than imported. Two weeks of running both systems in parallel is normal.
Does Roopairs handle manufacturer warranty work?
Yes. Manufacturer warranty and non-warranty jobs are a core workflow, and both run through one dispatch board. For an authorized service agent filing claims to manufacturers while invoicing customers directly, that is two commercial processes through one set of technicians.
Does Roopairs work with facilities management portals like ServiceChannel?
Yes. Roopairs is built to work with third-party facilities management software, which is where national account work arrives. If a good share of your jobs land in ServiceChannel, Corrigo or Ecotrak rather than by phone, this decides whether the software meets the work where it is.
Does Roopairs track parts, purchase orders and inventory?
Yes. Purchase orders are created against the job and the equipment, parts inventory runs across the warehouse and every van with minimum and maximum threshold alerts, and the vendor bill flows into your accounting system afterwards. Housecall Pro does not build these in, because a homeowner job does not carry a parts chain.
Does Roopairs integrate with QuickBooks?
Yes. It is an integration sync rather than an export, compatible with QuickBooks Online or Desktop, covering thirteen record types including invoices, payments, bills, credit notes and journal entries. Housecall Pro also connects to both, pushing invoices, customers, line items and payments one way into QuickBooks.
Is Roopairs hard to learn for a team that is not tech savvy?
No. Service companies who have moved report a short learning curve and straightforward training for new staff. The parts that take time in any switch are the data and the habits, not the screens.
Can I control what my employees see?
Yes. Roopairs has deep per-user permissions, so technicians see their jobs and their schedule rather than your margins, the office sees dispatch and invoicing, and the owner sees everything. Access grows with the role as you hire.
Can I try Roopairs before paying?
Yes. Roopairs’ ROO Parts plan is free, so you can run the parts side of your business at no cost. You can also request a 5-minute demo video to watch on your own time, or book a product tour with someone who knows the trade. Housecall Pro offers a two-week free trial from its pricing page.
How to test both against one real job
Take one real week of your own work, including a warranty call and a job that waited on a part, and walk it through end to end in each product. Then bring that week to a product tour and watch it run.
See how Roopairs can help your service business scale
The all-in-one platform built for commercial kitchen service companies. Dispatch, invoicing, parts ordering — all in one place.
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