Workiz Alternatives for Commercial Kitchen Service Companies

Workiz publishes no plan prices. All 3 tiers say request pricing, and the only figures on the page are extra seats at $55 a month on Standard and $65 on Pro. Inventory management, equipment tracking and purchase orders are listed on Ultimate, their top tier. Roopairs runs a free plan, ROO Parts, covering the parts side rather than the full suite, which makes the question testable rather than theoretical.

The short version

The usual argument on a page like this is that general field service products do not carry the parts chain. Applied to Workiz that argument would be wrong, and it is worth saying so before anything else.

Their own pricing page lists inventory management, equipment tracking and purchase orders. The capability is there. What is checkable is where it sits: all three are on Ultimate, alongside service plans, sales proposals, flat rate, checklists, multi-day jobs and franchise management.

So the question this page is actually about is tiering and depth rather than presence:

• Which tier carries the things your trade needs every day
• Whether those things are the core of the product or an addition to it
• What the per-seat arithmetic does as your team grows
• Whether the product is built around your customer or around a homeowner

The parts chain sits on 1 of 3 tiers, and that is the whole question

A capability on the top tier and a capability at the center of the product behave differently in practice, even when both appear on a feature list.

Their tiers, in their own words. Standard covers "Scheduling, invoices, jobs & estimates", five automations, online payments, service areas, built-in reports, client management, custom fields, subcontractors management and QuickBooks integration. Pro adds performance pay, ten automations, lead and scheduling tools and custom reports. Ultimate adds service plans, thirty automations, sales proposals, inventory management, flat rate, checklists, multi-day jobs, franchise management, equipment tracking and purchase orders.

Two things follow for a commercial kitchen service company, and neither is a criticism of the product.

First, the things that decide your week are grouped with things that decide somebody else's. Franchise management and sales proposals are for a different kind of business than purchase orders and equipment tracking, and a tier is a bundle rather than a menu.

Second, presence on a list and depth in use are different questions. Ask to see a purchase order created inside a job, the cost landing on that job when the part is received, and the supplier bill matched afterwards. Then ask what happens when a part is ordered and not used. That sequence is the test, and it is the same test for every product below.

What each vendor publishes

Vendor	Published pricing	Where the parts chain sits
Roopairs	Free ROO Parts plan covering purchase orders, pricebook and inventory, then per user pricing for the full suite of modules	Purchase orders, parts inventory and equipment records in the core product
Workiz	Not listed. Three tiers, all "Request pricing". Extra seats $55/mo on Standard, $65/mo on Pro	Inventory management, equipment tracking and purchase orders on Ultimate
Simpro	Not listed. One base plan plus add-ons, "Request Pricing"	"Real-time inventory management and purchasing" in the base plan
Service Fusion	Starter $208/mo billed annually, Plus $325/mo, "Unlimited Users"	Inventory management and job costing listed as add-ons
Jobber	Core $49/mo at "Just me", Connect $199/mo at "2-5 people"	Basic stock tracking only. Purchase orders need a third-party add-on such as Ply, and bills land in your accounting system rather than in Jobber

* Every figure and quote here comes from each vendor's own pricing and product pages, read in August 2026. Three of the five publish no plan prices, which means a shortlist cannot be built on cost alone.

“As a foodservice technician who's been using this type of software daily for over 17 years and has used different software in that time I've got to say Roopairs has nailed it. If you run a small to medium sized foodservice repair company you need to check them out!” — Rich Ortega

1. Roopairs, built for commercial kitchen and refrigeration equipment

Roopairs is built for one trade, and the parts chain is the product rather than a tier of it. Their site describes it as "specifically designed for the Commercial Kitchen Repair Industry" and names complex workflows, manufacturer warranty and non-warranty jobs, and third-party facilities management software.

Four things sit in the core rather than above a threshold: purchase orders created against a job, parts inventory across the warehouse and every van, equipment records carrying manufacturer, model, serial number, service history, location history and warranty agreements, and accounts payable so the supplier bill reaches the books.

On accounting it is an integration sync with QuickBooks Online or Desktop rather than an export, covering invoices, payments, bills, credit notes and the corrections that follow them. Roopairs has written about why purchase orders and inventory belong with the work order.

Pricing above the free ROO Parts plan is quoted rather than published, the same position Workiz and Simpro take.

2. Simpro, built around project and trade work

Simpro puts "Real-time inventory management and purchasing" in the base plan rather than behind a tier or an add-on. Of the general products here it carries the most of the parts chain by default.

Their base plan also covers quoting and estimating, field and contractor scheduling, field operations management, invoicing and payments, accounting and finance, reporting, multi-company support and three data feeds. Pricing is "tailored to your team size, whether in the office or field, and customized to include the add-ons you need".

The fit question is trade rather than capability. Their add-on industry filters are Electrical, Plumbing, HVAC, Security, Fire Protection and Other, and the trades named on their homepage are electrical, plumbing, HVAC, fire protection, security, low-voltage, solar, facilities, commercial maintenance and AV. Foodservice and commercial kitchen do not appear in either list as of August 2026. Their add-ons also lean toward project work, including Takeoffs for estimating.

3. Service Fusion, priced per company

Service Fusion publishes Starter at $208 a month billed annually and Plus at $325, both stating "Unlimited Users". The annual option is marked "Save 15%".

Starter includes customer management, estimates and jobs, scheduling and dispatching, integrated payments, QuickBooks integration, invoicing, payment processing, project management, reporting and text messaging alerts.

Inventory management and job costing appear on their add-on list rather than in Starter, which puts them in a similar position to Workiz on the tiering question. Price the add-ons you would turn on before comparing the headline figure.

“I have used many apps in my career as a service technician. Roopairs is the best I have used so far. The interface is intuitive and designed for use on a mobile device.” — Minh Pham

4. Jobber, priced per seat across many trades

Jobber lists Core at $49 a month at the "Just me" setting and Connect at $199 at "2-5 people", where tiers include five users. A team size selector, an annual discount and a twelve-month introductory rate mean any single figure has to name its conditions.

Core covers online booking, quotes, invoicing with online payment, a website builder and reporting, with more than 100 tools in their app marketplace by their own count. Connect adds automated reminders, checklists, QuickBooks Online sync and time tracking.

Where something is not listed, that describes their pages rather than the product's limits.

How to choose between them

Work out which tier you would actually be on

With three of five vendors quoting per business, the useful exercise is not comparing prices. It is establishing which tier or add-on set carries what your trade needs, then getting quotes for that configuration rather than for the entry tier.

Ask for the parts chain end to end, in one demo

1. Create a purchase order inside a job
2. Receive the part and watch the cost land on that job
3. Find the supplier bill and match it to the purchase order
4. Order a part and then do not use it

Products differ most at the last two steps.

Bring one piece of equipment with three years of history

Ask to see everything recorded against one unit over three years: every visit, every part fitted, and the warranty position. If that means opening a customer account and reading job notes, the history of the equipment is scattered and stays scattered.

Count seats at the size you will be in two years

Per-seat pricing rewards small teams and per-company pricing flattens as you grow. Workiz publishes $55 and $65 per extra member on Standard and Pro, Service Fusion publishes unlimited users, and Jobber has a team size selector. Run the arithmetic at your current headcount and at the one you are planning for.

If a broader home service product fits your business better

If your work spans several home service trades, or if most jobs are one visit with parts from the van, a broad product is built around that shape and a single-trade product is not. Automations, online booking and lead tools earn their place when your customer finds you and books. The parts chain is the argument here, and a service company that does not carry one should not buy for it.

Where Roopairs fits

Roopairs fits a service company whose work is mostly commercial kitchen and refrigeration equipment service, with national accounts, warranty work and a real parts chain. The four capabilities that decide those weeks are the core of the product rather than a tier above it.

Focus is a decision about who the product serves. A service company running mixed home service trades is a different buyer with a different answer, and that is a fit statement rather than a ranking.

3 vendors here publish nothing, so 2 phone calls decide it

Pick one job from last month where the work went fine and the paperwork did not. A part ordered for one customer and fitted at another, or a warranty claim that took three weeks to get paid.

Take that job to two vendors, ask them to run it end to end, and ask each what their product does not do for your trade. Then ask for a quote on the configuration you would actually use rather than on the entry tier.

Roopairs runs a product tour where you can bring that job. If you are still working out what to evaluate, their guide to choosing field service software is a shorter read.

Also worth reading

• Commercial Food Equipment Service Software Guide
• Simpro Alternatives for Kitchen Service Companies
• Should I use OEM or non OEM commercial kitchen parts

Frequently asked questions

What are the best alternatives to Workiz?

It depends on which tier you were heading for and why. If you need inventory, equipment tracking and purchase orders, the products worth comparing are those that carry them without a top-tier requirement, which on this page means Roopairs, Simpro and, with add-ons, Service Fusion. If you need automations and lead tools across several home service trades, the comparison set is different.

How much does Workiz cost?

Their pricing page does not publish plan prices. All three tiers show "Request pricing", and the only figures on the page are extra members at $55 a month on Standard and $65 a month on Pro, both on annual payment. They also state an annual plan can save "$400+". Ask for a quote on the tier that carries what you need rather than the entry one.

Does Workiz have inventory management and purchase orders?

Yes. Their pricing page lists inventory management, equipment tracking and purchase orders on the Ultimate tier, alongside service plans, sales proposals, flat rate, checklists, multi-day jobs and franchise management. What a feature list cannot tell you is the depth, so ask to see a purchase order created inside a job and the supplier bill reconciled afterwards.

Does Workiz have a free trial?

Their page states a seven day free trial and that no credit card is required for the trial period. Seven days is enough to test the shape of a workflow if you go in with one real job prepared, and not enough to discover the boundaries by browsing.

Is Workiz suitable for commercial kitchen equipment repair?

The capabilities the trade needs appear on their top tier, so the question is depth and fit rather than presence. Test it the same way you would test any candidate: a portal ticket becoming a work order, a purchase order inside a job, everything that has ever happened to one piece of equipment, and a warranty job billed to a manufacturer.

What should I ask on a demo that a pricing page will not answer?

Ask what happens when a part is ordered and not used, how a manufacturer warranty job and a billable job leave the same dispatch board, and where the supplier bill goes after the customer has been invoiced. Then ask which tier each of those answers requires, because that is the number your quote will be based on.