Roopairs Resources
Commercial Kitchen Service Industry News

Industry news, articles, and podcast series for commercial kitchen service companies, technicians and operators.

Working the shelves in a service company's store room
Field Service Technicians

ServiceTitan Alternatives for Commercial Kitchen Service Companies

Four alternatives for commercial kitchen service, compared on equipment history, purchase orders and portal work rather than on price alone.
Commercial kitchen line with combi ovens, the equipment a kitchen service company maintains
Field Service Technicians

Roopairs vs BuildOps: Which Fits a Commercial Kitchen Equipment Repair Business

Do you service buildings, or the equipment inside them? That question separates these two faster than any feature grid.
Industrial restaurant kitchen line at night with stainless steel equipment and extraction hood
Field Service Technicians

Roopairs vs Housecall Pro: Which Fits a Commercial Kitchen Equipment Repair Business

One serves home service businesses across many trades, the other commercial kitchen equipment. The split shows in warranty and parts work.
Busy commercial kitchen line under heat lamps during service
Field Service Technicians

Roopairs vs Jobber: Which Fits a Commercial Kitchen Equipment Repair Business

In this trade, the equipment is the customer.
Racking in a service company's parts store, organized so a part can be found twice
Field Service Technicians

Why Your Repair Invoices Get Paid Late, and Where the Delay Is Actually Created

Late payment in commercial kitchen service is created on the job, not in collections.
A clean industrial hall with parts racking along one side, the scale a growing service company's store eventually needs
Field Service Technicians

Commercial Food Equipment Service Software: How to Choose One That Fits a Kitchen Service Business

Most field service software is built for a property, not for a piece of equipment.
Marking up a service truck, the vehicle a technician runs the day from
Field Service Technicians

QuickBooks and Field Service Software: What Actually Syncs for a Commercial Kitchen Service Company

QuickBooks comes up more than any competing accounting software when commercial kitchen service companies talk about their books.
Commercial kitchen equipment line in a restaurant, the asset fleet a repair service company maintains
Field Service Technicians

Roopairs vs ServiceTitan: Which Fits a Commercial Kitchen Equipment Repair Business

One is built for many trades at scale, the other for commercial kitchen equipment. Where they differ is the manufacturer warranty path.
An equipment part with its maker's mark, the detail a technician reads before ordering
Field Service Technicians

Food Service Equipment Repairs Dispatching Software: How to Choose One That Fits a Kitchen Service Business

Most dispatching software handles scheduling and invoicing well.
A pressure gauge on a refrigeration line, the reading that goes on the work order
Field Service Technicians

Food Inventory or Parts Inventory? Two Products, One Search Term

"Restaurant inventory management software" returns 2 different categories. One tracks food: cases of chicken, par levels, waste, food cost percentage.
Parts racked by bay and shelf position, the layout a service company's own store room needs before a count means anything
Field Service Technicians

Bookkeeping for a Commercial Kitchen Service Company: The Monthly Rhythm

A service company's books go wrong in 3 predictable places: parts fitted and never billed, vendor bills entered without a purchase order behind them, and invoices issued late enough that the job details are already vague.
Restocking the parts shelves, the work that decides whether the van leaves loaded
Field Service Technicians

Inventory Counts Without Shutting Down: A Cycle Count Method for Service Companies

Cycle counting checks a small slice of inventory on a rolling schedule instead of counting everything once a year.
A technician checking a phone in front of an open commercial oven
Industry Trends

Roopairs: The Future of Restaurant Equipment Software and Parts Distribution

The future of restaurant equipment parts distribution is here. Discover how Roopairs is leading the charge and which parts distributors are positioned to win in the new era of foodservice technology.
The Roopairs job timeline showing technicians and their scheduled jobs across one day
Product Updates

The Roopairs Job Timeline: A Powerful New Tool for Managing Technicians Schedules

Introducing the Roopairs Job Timeline — a powerful new feature designed to give service managers complete visibility into their technicians daily schedules and improve dispatch efficiency.
A hand holding a glowing sphere of connected device icons
Industry Trends

The Future of IoT for Commercial Kitchen Repair Companies

IoT has already changed how we live and work — and its impact on commercial kitchens is just getting started. Here's what repair companies need to know about the connected kitchen of the future.
Four pop-art kangaroo portraits in the Roopairs brand colours
Industry Trends

Should I Use OEM or Non-OEM Commercial Kitchen Parts?

OEM vs. non-OEM parts is one of the most debated topics in commercial kitchen service. We break down the real tradeoffs so you can make the right call for your business and your customers.
A technician reaching into the open side door of a Rudy's Commercial Refrigeration Service van, tool belt on
Field Service Technicians

10 Tips to Hire and Grow Remote Technician Teams

The technician shortage is real — so growing your team means thinking creatively. These 10 tips will help you build and scale a remote technician workforce that actually delivers.
A service technician and a kitchen manager talking in front of an open Blodgett oven
Field Service Technicians

How Can My Technicians Sell More PM Contracts?

Preventative maintenance contracts are one of the highest-margin revenue streams for service companies. Here's how to equip your technicians to sell more of them while on the job.
The Roopairs dashboard showing urgent actions, work status and revenue figures for a service company
Field Service Technicians

The Evolution of Field Service Management Software for Commercial Service

Field service management software has come a long way since its early days as a basic scheduling tool. Explore how FSM software has evolved and where it's headed for commercial service companies.
Two people from a commercial service company in conversation, one wearing a company polo shirt
Field Service Technicians

Are Dispatchers Expendable for Commercial Service?

Dispatchers and office administrators are not expendable — they are the backbone of every smooth-running service operation. Here's why their role is more critical than ever.
A commercial refrigeration service van with a technician working at the open side door
Field Service Technicians

How to Understand the Mind of Gen Z and Millennial Technicians

The next generation of technicians has different priorities and expectations. Understanding what drives Gen Z and Millennial workers is key to building a team that actually stays.
The Roopairs dispatch map showing a technician en route, beside the text message the customer receives about the visit
Field Service Technicians

10 Tips to Hire and Retain Technicians During a Labor Shortage

Recruiting service technicians during a labor shortage is one of the hardest challenges in the industry. These 10 proven strategies will help you attract and keep great technicians.
A black and white photograph of a woman working at a cast iron range in an early commercial kitchen
Industry Trends

The Evolution of Commercial Kitchens

Technological advances shifting food trends and changing societal expectations have all shaped how commercial kitchens look and operate today. Here's a look at how far we've come.
A chef scrubbing a wok at the sink in a stainless steel commercial kitchen
Industry Trends

Is Equipment Leasing Worth It?

Commercial kitchen equipment leasing is a popular option in the food and hospitality industry — but is it worth it? We break down the pros cons and what to consider before signing a lease.